How we help Flexible order fulfilment designed to grow your business.
PHL Group offers an entirely bespoke order fulfilment service. We believe that a personalised customer-friendly approach to eCommerce fulfilment is the key to your success. Unlike many fulfilment providers, we can tailor our solutions to meet the needs and expectations of your consumers whilst keeping costs as low as possible. Flexible fulfilment helps build reputation and awareness through branded packaging, personalised communications, targeted promotions, and special offers. We handle your orders like you would, with the same care and understanding that first impressions and customer satisfaction are paramount in building a successful online business.
Our Services
- Fast and Accurate Pick, Pack and Ship
- D2C, B2B and Marketplace Order Fulfilment
- Worldwide Fulfilment and Delivery
- Returns Management and Product Rework
- Product Assembly and Building to Stock
- Amazon Fulfilment to include Seller Fulfilled Prime
- Multilingual Customer Service Centre
- Inhouse IT Support and Maintenance
Our benefits
- Competitive rates for order picking and delivery
- Powerful stock control to include BBD and Batch code tracking
- Online client portal for complete control and visibility
- Real-time reporting and sales insights
- Wide range of integrated couriers for better customer choice
- Scalable operations to support growth
- Dedicated account management to ensure seamless operations
- An end-to-end solution with all your business needs under one roof
Industries we work with
We work with a wide range of industries accross all sectors
PHL knows that every industry faces unique challenges and opportunities. That's why we proudly showcase the range of sectors and businesses that PHL has partnered with. Working with us, customers benefit from a wealth of know-how and experience specific to their industry. With a deep understanding of their customer's needs and concerns, we can help improve service levels and boost growth.
We provide flexible, affordable fulfilment for any size of business. Working with small start-ups to large corporations, we take the time to understand the different needs of each one of our partners. For over 20 years, we have grown and learned with a diverse range of businesses, understanding how reliable logistics and good customer service provide a solid foundation to build and grow a flourishing company.